Enquiries and bookings
Sending an enquiry through this website does not confirm or reserve a trip. Your booking is confirmed only after we have agreed the itinerary, availability, price, payment arrangements and applicable terms with you directly.
THE IMPORTANT DETAILSClear plans.
Clear plans.
Peace of mind.
Please read this information and confirm trip-specific terms with us before booking.
Pricing and inclusions
Trip prices depend on dates, group size, availability and the services requested. Before you confirm, ask us for a written quote showing what is included and excluded, any applicable park or activity fees, and the payment schedule.
Changes and cancellations
Change and cancellation rules depend on the confirmed itinerary and suppliers. Please request the applicable terms in writing before making payment. Contact us as soon as possible if your plans change.
Travel and safety
Travellers are responsible for carrying valid travel documents and arranging appropriate personal travel insurance. Follow your guide’s safety instructions and any rules at parks, reserves, beaches and other sites. Tell us about accessibility needs or relevant health considerations before confirming your trip.
Privacy and enquiries
When you prepare an enquiry on this website, the information you enter is placed into a WhatsApp message or email draft on your device. It is not sent by this website automatically. If you choose to send it, your information is handled by the selected messaging or email provider and shared with us so we can respond to your enquiry.
Questions
For clarification about these terms or a specific trip, contact us before booking at yusufngebo@gmail.com or 0759 925 374.
This page is general booking information, not legal advice. Please confirm these policies reflect your actual business terms before publishing the website or accepting bookings.